Trauma-Informed Organizational Capacity Scale (TIC Scale)


Organizational trauma-informed care is a system-wide approach to addressing trauma that ensures the entire service delivery system is grounded in an awareness and understanding of trauma and its impact and designed to foster healing and resilience for everyone in the system. All dimensions of an organization – mission, culture, and practice – are aligned to support wellbeing and success and lessen the detrimental effects of trauma on individuals, communities, and organizations. The TIC Scale provides an opportunity for health and human service organizations to measure the extent to which they provide trauma-informed care agency-wide at single point in time or repeatedly to assess for changes in level of trauma-informed care. The tool provides a common definition and measure of organizational trauma-informed care for a wide range of service systems.

Key Approach Categories