Trauma Informed Organizational Toolkit for Homeless Services
Given the high rates of traumatic exposure among families who are homeless, it has become clear that understanding trauma and its impact is essential to providing quality care in shelters and housing programs. This realization has lead to the suggestion that programs serving trauma survivors adapt their services to account for their clients’ traumatic experiences, that is, they become “trauma-informed”. In order to respond empathically to the needs of trauma survivors, ensure their physical and emotional safety, develop realistic treatment goals, and at the very least avoid re-traumatization, all practices and programming must be provided through the lens of trauma. This Toolkit offers homeless service providers with concrete guidelines for how to modify their practices and policies to ensure that they are responding appropriately to the needs of families who have experienced traumatic stress.