Tips for Using Video Conferencing for Victim Services
Videoconferencing can be a good option because it provides survivors with an alternative way to meet with a provider or counselor. Additional benefits include increasing accessibility and allowing survivors to talk to advocates who have expertise in whatever service the survivor needs, such as being able to speak the same language or understand the survivor’s cultural background. Using video conferencing can also save money and provide high quality contact for those who are unable to travel to the program’s location due to lack of transportation or because they live too far from the program. Video contact also can be more personal than a phone call or email.